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›› 2014, Vol. 37 ›› Issue (1): 153-162.

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Community residents’ satisfaction based on the persective of urban geography:a case Urumqi City

LEI  Jun1,WANG  Jian-feng2,DUAN  Zu-liang1   

  1. (1   Xinjiang Institute of Ecology and Geography, Chinese Academy of Sciences, Urumqi  830011, Xinjiang, China;2   Shuimogou District House Acquisition and Compensation Management Office , Urumqi  830017, Xinjiang, China)
  • Received:2013-04-04 Revised:2013-07-17 Online:2014-01-25

Abstract: In the process of the urban transformation, communities are the most basic unit used to study the urban social spatial structure in China. Community residents satisfaction are the studing focus of sociologists and urban geographers. And resident satisfaction is also an important evaluation criteria of community building and management. This paper studies the community residents’ satisfaction on the level of communities and perspective of urban geography. Based on the analytic hierarchy process and principal component analysis of statistical theory, this paper builds an evaluation index system and the “resident satisfaction evaluation model” to research the community residents’ satisfaction, which chooses five structural variables (foundation facilities, construction management, living environment, living space and neighborhood relations) involving 15 indicators. According to seven communities,743 residents on different-types communities of Urumqi City,Xinjiang,China,this paper discusses the influence on residents’ satisfaction and underlying mechanisms. The main conclusions are as follows:various factors affect residents’ overall satisfaction;differences in community type are critical, and a community’s surrounding environment affects the residents’ judgment; community residents’ individual differences, which including the age structure, cultural level, and income status, also have an important impact on residents’ satisfaction. According to surveys and semi-structured interviews, this paper achieves an objective description and reproduces information on the survey resident. It will be helpful for the optimizing the spatial distribution of the community in order to serve the residents. The sustainable development of community is important for improving the residents’ living quality, especially for the residents to support community construction and provide scientific guidelines for sustainable development. Most importantly, this will be effective for city management. It is helpful for informing urban community’s construction, management and sustainable development.

Key words: resident, satisfaction, urban community, analytic hierarchy process, Urumqi City

CLC Number: 

  • F299.22